Whenever a single game/match is not completed (player disconnects/times out for any reason),our auto resolve system analyzes the game board state and splits the money accordingly.
(In general this analysis determines who was most likely to win the game/match and by which type of victory; single/doubled cube/gammon/backgammon etc.)
Our game auto resolve system is based on BGBlitz software, a leader in backgammon analysis.
The player who caused the disconnection suffers a penalty when splitting the stake. Also, if a player disconnects often, their account will be put on hold automatically, they won't be able to play, until further review.